Gambling Should
Always Be Fun
At Lotus365, we believe betting is entertainment — not a way to make money or escape problems. We provide every tool you need to stay in control, and we'll always be here to help if things change.
Are You Gambling Responsibly?
This short quiz is for your own reflection — it is not a clinical diagnostic. Answer honestly. Your answers are private and not stored or shared with anyone.
If you are in distress or feel you have an immediate problem, please call iCall now. You don't need to complete this quiz first.
📞 iCall: 2349111861647Signs That Gambling May Be Becoming a Problem
Problem gambling often develops gradually. Recognising early warning signs gives you the best chance to take action before it seriously affects your life.
If you recognise any of these signs in yourself, please know that you are not alone and help is available. Millions of people have successfully addressed problem gambling. The most important thing is to ask for help early — the sooner, the better.
Stay in Control — Our Tools Are Always Available
Every Lotus365 account comes with these tools built in. They are free, instant, and available 24/7 — no approval required, no questions asked.
Set maximum deposit amounts per day, week, or month. Once a limit is set, it applies immediately. Reducing a limit takes effect instantly. Increasing a limit requires a 24-hour cooling period.
Cap how much you can lose per day, week, or month. When you reach your limit, betting is paused until the limit period resets. Gives you a hard stop when you need it most.
Set maximum betting session durations. Receive a notification when your session time is up. Automatically log out when the limit is reached. Helps prevent extended unplanned sessions.
Regular pop-up reminders showing how long you have been playing and how much you have wagered or lost. Choose reminders every 30, 60, or 90 minutes. A simple but effective awareness tool.
Take a break from betting for 24 hours, 48 hours, 7 days, or 30 days. Your account is immediately restricted during the period. Cannot be cancelled or shortened once activated.
Permanently block your access to Lotus365 for a minimum of 6 months. Effective immediately. Cannot be reversed until the exclusion period has fully elapsed. The strongest available protection.
Setting Limits Takes Under 2 Minutes
All responsible gambling tools are available inside your Lotus365 account settings. You do not need to contact support — you can set limits yourself at any time, day or night.
iCall is a psychosocial helpline operated by TISS (Tata Institute of Social Sciences). Free, confidential, professional counselling for gambling and mental health concerns. Available in Hindi and English.
Our support team can help you set limits, activate cool-off periods, or begin self-exclusion. 24/7, Hindi & English. No judgement — just help.
💬 WhatsApp NowProfessional Help Is Available
These organisations provide free, confidential support for gambling problems — for both the person gambling and their family members.
A psychosocial helpline by TISS offering professional counselling for gambling, mental health, and emotional wellbeing. Free, confidential, Hindi and English.
Call Now →Free online support service for problem gambling. Offers one-to-one therapy, group discussions, forums, and self-help resources. Available in multiple languages including English and Hindi.
Visit Site →A fellowship of men and women who share their experience and strength to help each other recover from gambling problems. 12-step based. Meetings available online and in person globally.
Find a Meeting →If Someone You Love Has a Gambling Problem
Problem gambling affects not just the individual but their family, friends, and loved ones. If you are concerned about someone's gambling, here is how you can help.
Sometimes the best decision is to stop betting altogether. Self-exclusion closes your Lotus365 account immediately for a minimum of 6 months — with no ability to re-open it during that period. It is instant, permanent for the exclusion period, and unconditional.
Self-exclusion requests via WhatsApp support are processed immediately, 24/7.
Common Questions
Answers to frequently asked responsible gambling questions.
📞 iCall: 2349111861647Go to your Lotus365 account → Account Settings → Responsible Gambling → Deposit Limits or Loss Limits. Enter your desired limit amount and the period (daily/weekly/monthly). Confirm. The limit applies immediately. Reducing a limit is instant. Increasing a limit requires a 24-hour waiting period. You can also contact our WhatsApp support and we will set the limit for you within 5 minutes.
Go to Account Settings → Responsible Gambling → Self-Exclusion. Select your exclusion period (minimum 6 months, options up to permanent). Confirm. Your account is closed immediately and you will be logged out. Alternatively, contact our WhatsApp support for immediate self-exclusion assistance — this is processed in under 2 minutes. Once self-excluded, your account cannot be reopened until the exclusion period has fully elapsed.
Any real money balance in your Lotus365 account at the time of self-exclusion will be refunded to your registered UPI payment method within 5 business days. Any bonus balance is forfeited. Pending bet outcomes will be settled and the results applied to your real money balance before the refund is processed. We will confirm your refund by email.
No. Self-exclusion cannot be reversed until the minimum exclusion period (6 months) has fully elapsed. This is by design — the effectiveness of self-exclusion depends on it being a firm, irreversible commitment during the exclusion period. After the exclusion period expires, you may contact support to request account reinstatement, which includes a mandatory responsible gambling review before any access is restored.
If you are worried about your gambling right now, the most important thing is to take action today rather than waiting. You have several options: (1) Call iCall now: 2349111861647 — free, confidential, available 24/7. (2) Set a deposit limit or self-exclude immediately via Account Settings. (3) Contact our WhatsApp support and tell them you want help with responsible gambling — we will assist without judgment. (4) Tell someone you trust. Asking for help is the single most important step.
Yes. iCall (2349111861647) is operated by the Tata Institute of Social Sciences (TISS) — a reputable academic institution. Calls are free to make and completely confidential. The counsellors are trained professionals. Nothing you share is reported to Lotus365 or any other organisation. The helpline exists solely to support your wellbeing, not to enforce gambling rules or report your activity.